Subprocessors

Last updated 5 June 2024

The following is a list of our main third-party service providers and details of the data they collect or we share with them.

Service provider

Data Collected or Shared

Purpose

Place of Processing

Amazon Web Services, Inc

Account details (name, email, etc); Data on how you use our service

Amazon Web Services (AWS) are a leading cloud hosting and infrastructure provider that offer an extensive range of infrastructure services. AWS infrastructure and associated network services are the primary basis for hosting the HERO Platform and making it available to our users. At all times, HERO retain control over the processing of data on the AWS infrastructure.

London, UK

Mixpanel

Data on how you use our service; Data that identifies you

Mixpanel is an event analytics service company that tracks user interactions with web and mobile applications. Data collected is used to build custom reports and measure user engagement and retention.

Eemshaven, Netherlands